Terms of Guarantee

As purchaser, you are entitled to your statutory rights against the vendor. If these rights exist in your country, they are neither curtailed nor restricted by our Warranty Declaration. We guarantee that your STEINEL Professional sensor product will remain in perfect condition and proper working order for a period of 5 years. We guarantee that this product is free from material-, manufacturing- and design flaws. In addition, we guarantee that all electronic components and cables function in the proper manner and that all materials used and their surfaces are without defects.

Making Claims: If you wish to make a claim, please send your product complete and carriage paid with the original receipt of purchase, which must show the date of purchase and product designation, either to your retailer or contact us at STEINEL (UK) Limited, 25 Manasty Road, Axis Park, Orton Southgate, Peterborough, PE2 6UP, for a returns number. For this reason, we recommend that you keep your receipt of purchase in a safe place until the warranty period expires.

STEINEL shall assume no liability for the costs or risks involved in returning a product. For information on making claims under the terms of the warranty, please go to www.steinel-professional.de/garantie
If you have a warranty claim or would like to ask any question regarding your product, you are welcome to call us at any time on our Service Hotline 01733 366700.