Building intelligence for the hotel industry

Park Inn by Radisson in Wismar. The future of the hotel industry has arrived.

The idea behind

Meeting the travel boom with more services for guests and more energy efficiency for the environment.

Digitalisation and growing customer expectations are confronting hoteliers and hotel operators with new challenges. Digital information about whether a guest is in their room or not plays a central role here.


True Presence® from STEINEL provides this data. Evaluated accordingly, it can be used to simplify recurring processes in the daily routine of the Radisson Park Inn Hotel. As a result, service personnel can be deployed more efficiently and in a more targeted manner, and operational processes can be optimised. At the same time, the unequivocal presence or absence of the guest in his room offers the opportunity to improve energy efficiency and increase guest comfort.

The project

  • Client: Radisson Germany, MV Werften
  • Location: Wismar, Germany
  • Construction status: Completed in 2019
  • 98 hotel rooms in cruise ship design
  • 98 True Presence® presence detectors
  • Software, hardware and services

Overview
Exterior view of the Park Inn by Radisson hotel in Wismar.
The 98 rooms at the Park Inn by Radisson hotel in Wismar are identical to the cabins on the world's largest cruise ship.
STEINEL True Presence mounted on a ceiling
The design-award-winning presence detector True Presence® uses its new detection technology to provide digital data that can also be used to control operational processes in the hotel.
Hotel room which is being entered by a guest with a suitcase.
Innovative technology in modern cruise ships. True Presence® will also ensure energy efficiency in ship cabins in the future.

Development partnerships. A new way of thinking and working.

What began with an international call for tenders has since developed into an intensive, almost friendly partnership between equals. Together with STEINEL, MV Werften GmbH will be equipping several cruise ships with intelligent sensor technology over the next few years. The focus here is on the efficiency of the energy resources, of which there is a very limited supply on board. The Park Inn by Radisson hotel, which belongs to MV Werften GmbH, was the first step in this direction.

Photo of Rato Juko, Project Manager IT and Electrics, MV Werften Wismar GmbH

With the help of True Presence® from STEINEL, we can optimise the air conditioning system and save energy and money – while at the same time increasing comfort for our guests.

Rato Juko, Project Manager IT and Electrics, MV Werften Wismar GmbH
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White door next to which the IR 180 motion detector from STEINEL is installed.

Wall Sensor - IR 180

It's nice when things just work as they should, without much effort. Just like the IR 180 UP easy, which can be used to automate light in corridors, stairwells or toilets in no time at all.

STEINEL True Presence on the ceiling

True Presence®

The presence detector recognises whether a guest is in the room or not by detecting the respiratory movements of a person.

IR Quattro Micro presence detector from STEINEL

IR Quattro MICRO

The IR Quattro MICRO presence detector is so small and flat that it can be installed almost anywhere, even in damp rooms.

Thermometer showing 19 degrees.

Potential savings with added comfort

The hotel's energy management system uses the information from the
True Presence® that a guest has left their room. Imperceptibly for the hotel guest, the room temperature in the empty room is changed by 2°C. This can achieve an energy saving of 12%.

0

The True Presence registers when there is no longer anyone in the room.

2°

After about 20 minutes, the room temperature is changed by 2°C.

12%

This can save up to 12% of energy without the guest noticing.

Tray to be held in hands. Indicates which rooms still need to be cleaned and which are already clean.

Housekeeping - controlled by app

In future, the Park Inn by Radisson Wismar hotel also plans to use the information on whether a hotel guest is in their room or not to optimise operational processes. With the help of the Building Intelligence solution from STEINEL, room service will be able to clean specific available rooms without disturbing the guest. At the same time, the reception receives feedback on which rooms have already been cleaned and can be assigned to new guests. This helps to improve the utilisation of the hotel's capacity by enabling better planning and deployment of service staff.

Further rooms and products for the hotel industry
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corridors

Lighting and sensor solutions that are tailored to the special architecture of narrow and long corridors. With special, long-range corridor sensors and intelligently networkable lighting systems, light is switched on and off automatically.

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Seminar and meeting rooms

Optimum, function-oriented automatic light and fresh air in the meeting room. Intelligent sensor solutions from STEINEL create a productive meeting atmosphere while also saving energy.

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Bathroom & toilet

With the help of intelligent sensors, the light in rooms that are used only occasionally, such as the bathroom and toilet, is switched on and off depending on whether it is used. This saves energy and makes the light switch redundant.

Four STEINEL employees look smiling and motivated into the camera.
Your contact at STEINEL

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Exterior view of the hotel competence centre building
Experience it live now

STEINEL solutions for hotels: Hotel Competence Centre, Munich

Do you work in the development of hotel real estate and want to experience our innovative solutions for the hotel industry live? In the renowned hotel competence centre in Munich, smart solutions that redefine hotel standards are presented over more than 1,000 square metres. Please feel free to contact your point of contact directly.

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