Building intelligence for the hotel industry

Park Inn by Radisson in Wismar. The future of the hotel industry has arrived.

The idea behind

Responding to the travel boom with enhanced guest services and perfectly coordinated processes.

Digitalisation and growing customer expectations are confronting hoteliers and hotel operators with new challenges. Digital information about whether a guest is in their room or not plays a central role here.

STEINEL’s True Presence® provides this information. When analysed appropriately, it can be used to streamline recurring processes in the daily routine at the Radisson Park Inn Hotel. As a result, service staff can be deployed more efficiently and effectively, and operational processes can be optimised. At the same time, knowing for certain whether a guest is present or absent from their room makes it possible to improve the control of lighting, heating and air conditioning, thereby enhancing guest comfort.

The project

  • Client: Radisson Germany, MV Werften
  • Location: Wismar, Germany
  • Construction status: Completed in 2019
  • 98 hotel rooms in cruise ship design
  • 98 True Presence® presence detectors
  • Software, hardware and services

Overview
Exterior view of the Park Inn by Radisson hotel in Wismar.
The 98 rooms at the Park Inn by Radisson hotel in Wismar are identical to the cabins on the world's largest cruise ship.
STEINEL True Presence mounted on a ceiling
The design-award-winning presence detector True Presence® uses its new detection technology to provide digital data that can also be used to control operational processes in the hotel.
Hotel room which is being entered by a guest with a suitcase.
Innovative technology in modern cruise ships. True Presence® will also be used in ship cabins in future.

Development partnerships. A new way of thinking and working.

What began with an international call for tenders has since developed into an intensive, almost friendly partnership between equals. Together with STEINEL, MV Werften GmbH will be equipping several cruise ships with intelligent sensor technology over the next few years. The focus here is on the efficiency of the energy resources, of which there is a very limited supply on board. The Park Inn by Radisson hotel, which belongs to MV Werften GmbH, was the first step in this direction.

Photo of Rato Juko, Project Manager IT and Electrics, MV Werften Wismar GmbH

With the help of True Presence® from STEINEL, we can optimise the air conditioning system while at the same time increasing comfort for our guests.

Rato Juko, Project Manager IT and Electrics, MV Werften Wismar GmbH
grp-hotel-hotspot.svg
White door next to which the IR 180 motion detector from STEINEL is installed.

Wall Sensor - IR 180

It's nice when things just work as they should, without much effort. Just like the IR 180 UP easy, which can be used to automate light in corridors, stairwells or toilets in no time at all.

STEINEL True Presence on the ceiling

True Presence®

The presence detector recognises whether a guest is in the room or not by detecting the respiratory movements of a person.

IR Quattro Micro presence detector from STEINEL

IR Quattro MICRO

The IR Quattro MICRO presence detector is so small and flat that it can be installed almost anywhere, even in damp rooms.

Thermometer showing 19 degrees.

Potential savings with added comfort

The hotel’s energy management system uses information from the
True Presence® to detect when a guest has left their room. Without the guest even noticing, the room temperature is adjusted by 2°C in the unoccupied room. This enables energy savings of up to 12% to be achieved.

0

The True Presence registers when there is no longer anyone in the room.

2°

After about 20 minutes, the room temperature is changed by 2°C.

12%

In the Park Inn Wismar project, a figure of up to 12 per cent was achieved under these conditions.

Tray to be held in hands. Indicates which rooms still need to be cleaned and which are already clean.

Housekeeping - controlled by app

In future, the Park Inn by Radisson Wismar hotel also plans to use the information on whether a hotel guest is in their room or not to optimise operational processes. With the help of the Building Intelligence solution from STEINEL, room service will be able to clean specific available rooms without disturbing the guest. At the same time, the reception receives feedback on which rooms have already been cleaned and can be assigned to new guests. This helps to improve the utilisation of the hotel's capacity by enabling better planning and deployment of service staff.

Further rooms and products for the hotel industry
grp-hotel-box-flure.jpg

corridors

Lighting and sensor solutions that are tailored to the special architecture of narrow and long corridors. With special, long-range corridor sensors and intelligently networkable lighting systems, light is switched on and off automatically.

grp-hotel-box-seminar-und-meetingr%C3%A4ume.jpg

Seminar and meeting rooms

Optimum, function-oriented automatic light and fresh air in the meeting room. Intelligent sensor solutions from STEINEL create a productive meeting atmosphere while also saving energy.

grp-hotel-box-bad-und-wc.jpg

Bathroom & toilet

With the help of smart sensors, the lighting in rooms that are used only occasionally, such as the bathroom and toilet, is switched on and off according to usage. This can save energy compared to leaving the lights on continuously when the room is not in use, and makes the light switch redundant.

Four STEINEL employees look smiling and motivated into the camera.
Your contact at STEINEL

Do you have a project and are you looking for the right contact person?
You will find the right person here.

Exterior view of the hotel competence centre building
Experience it live now

STEINEL solutions for hotels: Hotel Competence Centre, Munich

Do you work in the development of hotel real estate and want to experience our innovative solutions for the hotel industry live? In the renowned hotel competence centre in Munich, smart solutions that redefine hotel standards are presented over more than 1,000 square metres. Please feel free to contact your point of contact directly.

Other applications
  • All
  • Home & Garden
  • Apartment Building
  • Parking and Transportation
  • Industry & Logistics
  • Office & Working Environments
  • Education
  • Hotel
  • Health & Care