Building intelligence for the hotel industry

Park Inn by Radisson in Wismar. The future of the hotel industry has arrived.

The idea behind it

Meeting the travel boom with better guest service and demand-based building control

Digitalisation and rising guest expectations are creating new challenges for hoteliers and hotel operators. One important factor is the digital information showing whether a guest is currently in their room.

STEINEL True Presence® provides this data. When evaluated accordingly, recurring processes in the daily operations of the Radisson Park Inn Hotel can be simplified. This allows service staff to be deployed more efficiently and in a more targeted way while optimising operational processes. At the same time, reliable detection of whether guests are present or absent makes it possible to control building functions according to actual demand and to improve guest comfort.

The project

  • Customer: Radisson Germany, MV Werften
  • Location: Wismar, Germany
  • Construction status: completed in 2019
  • 98 hotel rooms designed like a cruise ship
  • 98 True Presence® presence detectors
  • software, hardware and services

Overview

Exterior view of the Park Inn by Radisson hotel in Wismar.
The 98 rooms at the Park Inn by Radisson hotel in Wismar are identical to the cabins on the world's largest cruise ship.
STEINEL True Presence mounted on a ceiling
The design-award-winning presence detector True Presence® uses its new detection technology to provide digital data that can also be used to control operational processes in the hotel.
Hotel room which is being entered by a guest with a suitcase.
Innovative technology in modern cruise ships. True Presence® will also be used in ship cabins in future.

Development partnerships. A new way of thinking and working.

What began with an international tender has since developed into a close partnership based on mutual trust. In cooperation with STEINEL, MV Werften GmbH will equip several cruise ships with intelligent sensor technology over the coming years. The aim is to reduce energy use on board through demand-based control. The Park Inn by Radisson hotel, which is part of MV Werften GmbH, was a first step in this direction.

Photo of Rato Juko, Project Manager IT and Electrics, MV Werften Wismar GmbH

With True Presence® from STEINEL, we can optimise control of the air-conditioning system to save energy and money – while also increasing our guests' sense of well-being.

Rato Juko, Project Manager IT and Electronics, MV Werften Wismar GmbH
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White door next to which the IR 180 motion detector from STEINEL is installed.

Wall Sensor - IR 180

It's nice when things just work as they should, without much effort. Just like the IR 180 UP easy, which can be used to automate light in corridors, stairwells or toilets in no time at all.

IR Quattro Micro presence detector from STEINEL

IR Quattro MICRO

The IR Quattro MICRO presence detector is so small and flat that it can be installed almost anywhere, even in damp rooms.

STEINEL True Presence on the ceiling

True Presence®

The presence detector recognises whether a guest is in the room or not by detecting the respiratory movements of a person.

Thermometer showing 19 degrees.

Potential savings with added comfort

The hotel’s energy management system uses information from the
True Presence® to detect when a guest has left their room. Without the guest even noticing, the room temperature is adjusted by 2°C in the unoccupied room. This enables energy savings of up to 12% to be achieved.

0

The True Presence registers when there is no longer anyone in the room.

2°

After about 20 minutes, the room temperature is changed by 2°C.

12%

In the Park Inn Wismar project, a figure of up to 12 per cent was achieved under these conditions.

Tray to be held in hands. Indicates which rooms still need to be cleaned and which are already clean.

Housekeeping - controlled by app

In future, the Park Inn by Radisson Wismar hotel also plans to use the information on whether a hotel guest is in their room or not to optimise operational processes. With the help of the Building Intelligence solution from STEINEL, room service will be able to clean specific available rooms without disturbing the guest. At the same time, the reception receives feedback on which rooms have already been cleaned and can be assigned to new guests. This helps to improve the utilisation of the hotel's capacity by enabling better planning and deployment of service staff.

Further products for the hotel industry

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corridors

Lighting and sensor solutions that are tailored to the special architecture of long, narrow corridors. Special, long-range corridor sensors and intelligently networkable lighting systems automatically switch the light on and off.

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seminar and conference rooms

Optimum, functional lighting and fresh air automation in the meeting room. Intelligent sensor solutions from STEINEL create a productive meeting atmosphere while also saving energy.

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Bathroom & toilet

With the help of intelligent sensors, the light in rooms that are used only occasionally, such as the bathroom and toilet, is switched on and off depending on whether it is used. This saves energy and makes the light switch redundant.

Four STEINEL employees look smiling and motivated into the camera.
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The challenge of climate neutrality.
Less is more.

Find out how we contribute through our products for car parks, residential and hotel construction.
STEINEL products - for more energy efficiency and lower CO2 emissions.

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